SIP/H.323 devices are noted by SIP/H323 or Webex in the Platform column. Filter options are available to drill-down the viewed list of Devices.

SIP/H.323 video devices from Cisco and Poly are added in two ways in the platform. If they are on the same IP subnet as the hub, they will be detected automatically, identified, and monitored. Whereas when on a remote subnet to the hub, the Device will need to be manually added by IP address.

Automatically detected devices

Utilising the unique morbit device detection algorithms, Devices on the same subnet will be added automatically into the platform. They will be shown either in the Unified Comms Devices menu screen, or in the Video Devices menu option within the Network Details Screen.

By default, and without credentials, morbit studio will attempt to display the Device:

• Name
• Manufacturer
• Model
• Software Version
• IP Address
• Serial Number

Clicking onto the Device for the first time, you will be prompted for the Username and Password of the web interface credentials. Once supplied, the following additional details are available:

• Registration information
• Diagnostics warnings and errors
• Configuration information
• Call data and statistics, including real time data if Device is in a call
• Hardware information
• Analysis
• Alerting
• Firmware upgrades
• Backups
• Utilities

Note: Automatic detection is based on ports 22/TCP, 443/TCP and 5060 or 5061 being open on these devices.

Suggest next article: Manage Cisco and Poly Devices