Dashboard Overview

Created by Tim Kefford, Modified on Fri, 6 Mar at 4:42 PM by Tim Kefford

The morbit studio interface is designed to help you get to the information you need without being exposed to a flood of unnecessary data. The experienced is designed to be consistent regardless of the Device manufacturer you are working with, although some subtle differences are acknowledged and detailed in the interface.

Dashboard

The Dashboard screen is the default entry page for the platform. It has been designed to give a quick summary of the estate being managed in a glance.

 

Unified Comms Device Status

This chart shows the information on current statuses of the Devices on the platform. These are described as:


StatusFurther Information

Online + RegisteredDevice is online and registered to a video service

Online + Not RegisteredDevice is online but not registered

Online + InaccessibleDevice is online but web/API credentials not working

OfflineDevice is offline and inaccessible


Unified Comms Device Health

This chart shows the diagnostic health information of the Devices on the platform. These are described as:


StatusFurther Information

No IssuesDevice is reporting no diagnostic issues

WarningsDevice is reporting warnings in its configuration or hardware

Non UrgentDevice is reporting minor issues or notifications that need attention

ErrorsDevice is reporting errors in its configuration or hardware

UnknownDevice diagnostics are not available


Display System Status

This chart shows the information on current statuses of the display systems on the platform. These are described as:


StatusFurther Information

On% of displays in an 'On' state

Standby% of displays in a 'Standby' state

Off% of displays in an 'Off' state


Connected Device Status

This chart shows the information on current statuses of the Connected Devices on the platform. . These are described as:


StatusFurther Information

On% of Connected Devices in an 'Online' state

Off% of Connected Devices in an 'Offline' state


Call Activity

Call activity displayed over the last 30 days. This information is based on the call duration and number of calls collated from each Device to form a Summary chart.


Active Teams Calls

The number of calls currently active in the MS Teams tenant. This value is based on the Users’ active presence statuses. For 100% accurate call data, see Call List reports after the meeting has completed.


The  icon indicates the person listed is presenting their screen.

 

Recent UC Device Activity

This screen displays the online and offline events from the Unified Comms Devices managed in the estate, where:

Device went offline
Device came online


Organisation Filter

Above the graphs is a drop-down list where you can filter the views to specific Organisations in your portal. Selecting a specific organisation (if multiple are configured) will set that for the view on all other pages where there is an Organisation filter. You can see when it’s activated as the filter box is highlighted green to indicate it. To reset the view, simply select All organisations again.


Suggested next article: Using Quick Access

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article