2026-04-18 - Release Notes

Created by Tim Kefford, Modified on Fri, 17 Apr at 5:28 PM by Tim Kefford

Enhancements

Reference

Description

241

Floor Tracker wallboard version 1.0

440

Freshdesk company assignment for new tickets

457

Freshdesk track agents on ticket conversations

444

Ticketing can work standalone inside Studio, i.e. with no integrations enabled

416

Allow anonymisation of call details for Zoom calls

473

Various minor changes to smooth the ticketing workflow

 

Bug Fixes

Reference

Description

462

Zoom User status was incorrect when using a mobile device

463

Zoom call details misaligned

413

Zoom Devices were showing as offline during some calls

469

Zoom Devices appeared in the wrong place in the UI

477

Incorrect text when opening Connected Devices

 

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